Q: How does the 12-Day Christmas Advent work?
A: Our 12-Day Christmas Advent is a festive celebration where we unveil a new, exclusive offer each day starting December 1st. Each offer is available for 24 hours only. When the clock hits midnight, the offer is gone, and a new one takes its place!
Q: How do I purchase an offer?
A: Simply click on the "Reveal Today's Gift" button on our landing page to see the day's special offer. If you like what you see, you can purchase it directly through our voucher system Robovoucher.
Q: What types of offers can I expect?
A: Expect a variety of thrilling deals, including discounts on products, special package deals, one-of-a-kind experiences, and much more! We've curated these offers to ensure there's something special for everyone.
Q: How do I receive my voucher?
A: You can purchase your voucher through Robovoucher where you will receive a printable email. You can call the salon and we can create a customizable voucher which we can send to your address if you prefer.
Q: Can I buy an offer as a gift?
A: Absolutely! Our offers make perfect gifts. Just select the option to gift the voucher at checkout, and you'll be able to send it to someone special with a personalized message.
Q: When are the vouchers valid until?
A: Each voucher's validity varies, but they are typically valid for at least 3 months from the date of purchase. Specific details will be provided with each day's offer as some may be courses, so please check.
Q: What if I miss a day's offer?
A: Each offer is exclusive to its 24-hour window and cannot be purchased once it expires. However, you can sign up for our daily alerts to make sure you don't miss out on the next one!
Q: Is there a limit to how many vouchers I can buy?
A: There may be limits on certain high-demand offers to ensure everyone has a fair chance to purchase. These restrictions, if any, will be clearly stated on the offer page.
Q: Can I refund or exchange my voucher?
A: Due to the exclusive nature of these offers, all voucher sales are final. However, if there's an issue with your purchase, please contact us at 0115 989 4866 and we'll work to resolve it.
Q: How can I stay updated on the daily offers?
A: The best way to stay in the loop is by signing up to receive our emails where we'll send you daily updates. You can also follow us on our social media channels for real-time announcements.
Q: Who can I contact for more information or assistance?
A: Contact us by email email@example.com, or call us at 0115 9894 866 for any assistance.